PEZONA® | Creative Agency London – Branding, Digital Marketing & Graphic Design Experts

Effective Date: 24th September 2024

1. Introduction

Welcome to Pezona.

Pezona (“us”, “we”, or “our”) operates the website https://pezona.co (hereinafter referred to as “Service”).

This Privacy Policy governs your visit to https://pezona.co, explaining how we collect, protect, and disclose personal information that results from your use of our Service.

We use your data to provide and improve the Service. By using our Service, you agree to the collection and use of your information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with this Privacy Policy constitute your agreement with us (“Agreement”).

2. Definitions

SERVICE refers to the website operated by Pezona (https://pezona.co).
PERSONAL DATA means data about a living individual who can be identified either from that data alone or combined with other information in our possession.
USAGE DATA is information collected automatically, either from your use of the Service or from the Service infrastructure itself (e.g. the duration of page visits).
COOKIES are small files stored on your device (computer or mobile device) to help enhance your experience on our website.
DATA CONTROLLER refers to the individual or organisation that determines how and why any personal data is processed. In this case, Pezona is the Data Controller.

DATA PROCESSORS (OR SERVICE PROVIDERS) are any entities who process personal data on behalf of the Data Controller. We may use third-party Service Providers to help us manage your data more effectively.

DATA SUBJECT refers to the living individual who is the subject of Personal Data.

USER means the individual using our Service, corresponding to the Data Subject.

3. Information Collection and Use

We collect various types of information for the purpose of providing and improving our Service.

3.1 Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

Email address
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing, or promotional information that may be of interest to you. You may opt out of receiving any of these communications by following the unsubscribe link provided.

Usage Data

We also collect information automatically when you use our Service, such as your Internet Protocol (IP) address, browser type, browser version, the pages you visit, and other diagnostic data. This information may also be collected when you access our Service through a mobile device, such as device type, operating system, and unique device identifiers.

3.2 Tracking Cookies Data

We use Cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

Cookies are small files stored on your device. You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if you do not accept Cookies, certain features of our Service may not be available.

Examples of Cookies used:

Session Cookies: Used to operate our Service.
Preference Cookies: Used to remember your preferences and settings.
Security Cookies: Used for security purposes.
Advertising Cookies: Used to serve advertisements that may be relevant to your interests.

4. Use of Data

Pezona uses collected data for the following purposes:

To provide and maintain our Service
To notify you of changes to our Service
To allow you to participate in interactive features of our Service
To provide customer support
To gather valuable insights for improving our Service
To monitor Service usage
To detect, prevent and address technical issues
To fulfil any other purposes for which you provide data
To comply with our legal obligations and enforce our agreements

5. Retention of Data

Pezona will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may also retain Usage Data for a shorter period, unless required by law or for purposes such as improving the security of our Service.

6. Transfer of Data

Your information, including Personal Data, may be transferred and stored outside your state, province, or country, where data protection laws may differ from your jurisdiction.

By using our Service and submitting your information, you agree to the transfer and processing of your data as described in this Privacy Policy. We will take steps to ensure that your data is handled securely and in accordance with this policy.

7. Disclosure of Data

Pezona may disclose your Personal Data in the following cases:

For Legal Requirements: We may be required to disclose Personal Data if necessary by law or in response to requests from public authorities.
Business Transfers: In case of a merger or sale of assets, your data may be transferred as part of the business transaction.
With Your Consent: In other cases, we will disclose your data only with your explicit consent.

8. Security of Data

The security of your data is important to us. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

9. Your Data Protection Rights

9.1 Under GDPR

If you are located in the European Union (EU) or European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

Right to access, update or delete your information.
Right to rectification if information is inaccurate or incomplete.
Right to object to processing of your Personal Data.
Right to restrict processing.
Right to data portability.
Right to withdraw consent at any time.

You may exercise these rights by contacting us at hello@pezona.co. We may ask for identity verification before responding to your requests.

To exercise your rights, contact us at hello@pezona.co.

10. Service Providers

We may employ third-party companies to facilitate our Service or analyse usage. These third parties have access to your data only for these purposes and are obligated to keep it confidential.

Analytics

We may use third-party services such as Google Analytics to track usage and analyse how our Service is used. Google’s Privacy Policy can be reviewed at https://policies.google.com/privacy.

11. Links to Other Sites

Our Service may contain links to other websites. If you click a third-party link, you will be directed to that site. We recommend reviewing the privacy policies of any third-party sites, as we assume no responsibility for them.

12. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us so we can take appropriate actions.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by email or through a prominent notice on our website before any changes take effect. Please review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hello@pezona.co